Inevitability, social network merging, and Jane Jacobs

Inevitability is a rhetorical technique used when someone is trying to steamroll some highly debatable activity.
The first time I really noticed the technique being used was when doing public interest lobbying. Legislators pushing a bad bill would say that passage was inevitable. This tactic would put inexperienced activists into a tizzy. But it wasn’t fact. They were just trying to get you to give up. opposing their deal.
Another way this is used is technical determinism. A given action is technically possible, and therefore it is inevitable that it will be used the way the speaker wants. This is bogus. Automobiles can easily do 70 mph. This makes it possible to construct many-lane, banked boulevards that allow cars to careen through neighborhoods. But it doesn’t make it inevitable. The design of the road system is a social decision, not a purely technical decision. Localities can choose speedways or traffic calming.
The folk pursuing the social network graph experiment are claiming that reducing the inefficiency of digital social networks is inevitable, just as 60s traffic engineers claimed that reducing the inefficiency of local roads was inevitable. Some amount of social network friction is socially beneficial. Someday, digital networks will need to make this decision as policy choice. There will be the network equivalent of robots.txt, or some other aggregation calming technique. Brad Fitzpatrick is acting as the Bob Moses of social networks, someday we will need social network Jane Jacobs.

Facebook Developer Bubble

From Facebook Developer Garage a presentation two developers about going into business on their own. “You can write your application nights and weekends. Then, once it gets big, quit your day job. One of the most important things we learned was “time management 101 – the need to leave time to have conversations with people other than each other.”
There was an early-boom land-rush vibe. A tall VC in oxford and chinos lured developers with a pitch that Facebook will go public for billions, and users on Facebook apps are worth $1 to $10 each. The race is on to attract millions of users with viral applications, and cash out before users get annoyed and quit the app. Virality is becoming social spam — one of the apps has come up with a way of doing “reply-all” via SMS. Uh, thanks for bringing that into the world. There was envy and hatred for the “big incumbent players” (who started 3 months ago), who create new million-user apps by cross-promoting from their existing million-user apps.
The atmosphere was reminiscent of dot.com — without some of the sleaziest aspects of fraudulent dot.com business models, but also with less of the idealism about opening information and improving the world. The median age at the event was about 21.5.
There is also a somewhat dizzying look into the future. The handful of developers at Facebook who took questions at the last session were talking about allowing apps to add elements to the API (yowza!), hosting applications (!), strengthening groups. Platform looks like this, not like Microsoft. The decisions that the crew of developers on the couch in front of the room make now will affect how software works years from now.
The euphoria and the leap from virality into social spam still isn’t the interesting bit about Facebook to me. I’ve been walking around with various ideas for social applications for years, and Facebook provides a platform that makes it easy to bring those ideas into reality. There are all kinds of useful things that can be done, with an application based on people being able to communicate with their friends. Some of those things are socially useful, and some remunerative. The “get a bazillion users and sell out to a greater fool” model isn’t so interesting.
I guess that makes me a chump from the perspective of profit maximization, but I feel the same way about quizzes and horoscopes as about celebrity weddings and movies where things go boom — I don’t mind, as long as it doesn’t get in the way of doing things that might be less momentarily popular but are worth doing.

Connecting the Social Graph: the cure is worse than the disease

Who cares most about putting together a holistic picture of your friends and associates:

  • you? You can eliminate the repetitive task of adding friends to networks
  • marketers? They can infiltrate the social network and spam you through your networks of friends
  • government analysts? They get to more easily trace people who know people who oppose government policies, attend anti-war demonstrations, protest factory farms.
  • insurance companies? They can tailor your coverage based on whether your friends smoke or are sexually active

Brad Fitzpatrick and David Recordon are enthusiastic about reducing the inconvenience and friction of a disconnected social graph. But it seems to me that the cure is worse than the disease. Reducing friction introduced by different services in different social contexts is moderately convenient for individuals, and very handy for institutions that don’t have peoples’ best interests at heart.
Ross Mayfield pointed to privacy concerns here, and Danny O’Brien of EFF talked about them in a privacy session at BarCampBlock, the raw notes are here

Organic, Inc

Organic, Inc is a good companion to The Omnivore’s Dilemma. Where Michael Pollan deplores and bemoans the corporatization of organic food, Samuel Fromartz investigates it, tracking the rise of Whole Foods, Earthbound (the salad mix people), White Wave (the commercialization of soy milk). Fromartz is a business journalist by trade, and he does a good job of tracking the “Rolling Stone” narrative where the counterculture becomes mainstream. He also astutely perceives the increasing segmentation of the market between supermarket organic, and local CSA/farmers market which can exist alongside.
The book takes on a bittersweet, world-weary attitude about commercial success, in telling the story of the mega-lettuce growers who put their small counterparts out of business, and the visionary soy entrepeneur who stole an idea from a former business partner, and was himself ousted by his corporate acquirers. Sure they are selling out, but compromise is part of the price of going mainstream. This attitude, ironically, buys into the mythos of the organic counterculture, where a set of values are tightly woven together: local, small, humane, unprocessed, authentic, and deviations from the norm are seen as selling out.
I am skeptical of romantic purism, and much more concerned with sustainability. What kind of food system is needed to feed the population without environmental disaster, especially after the cheap oil is gone. So I would rather see the strands teased apart and tested — which aspects are inherently required for sustainable agriculture, and which aspects can scale up sustainably.

  • Fromartz observes that big organic dairies start looking like CAFOs because they can only grow so big before it’s impractical to walk the cows out to pasture. If so, why not just divvy up and have more than one barn, spread out according to walking distance for cows?
  • The book is ambivalent about the rise of organic processed foods — more of a market is created for organic ingredients, but we’re back with a diet of TV dinners and twinkies. But traditional food customs also include some extreme processing — cheese, sausage, pickles, kimchee, and other complicated preserved foods. The badness of pop-tarts and chicken mcnuggets isn’t just that they are processed, but how they are processed.
  • The “heritage” food movement in the US includes many foods that were introduced to the continent by Europeans — they would be considered “invasive species” if they were brought in last year and not 200 years ago.

Recent studies show that organic farming can feed the world. If so, what social and economic structures are needed to make that happen? That’s the evolving story I’d like to see covered. It’s possible that the answer is homesteads where we bake our own bread, brew our own beer, and beat our laundry on rocks again, but I doubt it. Civilizations tend to move by evolving, not by simply turning back the clock.
In his blog, Fromartz shows less of need for “on the one hand/on the other hand” neutrality, and is more of an investigative activist. The lack of false balance is better journalism.

The YouTube debate as mass media

On KQED Forum on Friday, David Weinberger noted that the YouTube debate, drew more from the conventions of mass media than the web. The questions came from citizens, but the candidates answered in soundbite format, with minimal follow-up, and the answers were subjected to talking-head punditry. The YouTube debate was a fine news hook for discussion of web politics. Meanwhile, the interesting action, it seems to me, is in local/regional politics.
Firedoglake has a weekly series where progressive candidates talk to the community, and donations are solicited via ActBlue. Recent studies have shown that MoveOn’s get out the vote efforts actually got out the vote; the next step is peer GOTV. Once the Netroots help candiates get elected, the next step is accountability. On Calitics, bloggers are calling out Jerry McNerney, who was elected with tremendous netroots support, for voting against medical marijuana. The legacy of the Dean campaign, it seems to me, is less about bloggers covering presidential campaigns and more about activists building the 50 state grass roots base.

Met at Wiki Wednesday

Jon Udell notes that Facebook’s choices for how you met someone don’t include “through the web.” There’s no way to list someone you met through online community. The other major gap for me is “through a conference or event.” One of the main ways I use services like Facebook or LinkedIn is to remember people that I met at a conference, event, or community group that is less formal than an “organization”.
Frankly, I’m not even sure how useful the overall categories are. It’s handy to know that you met someone at DesignCamp or SuperHappyDevHouse — is it really useful to have an entire grouping for people you met at “unconferences.” And then what about UsualSuspects — people that you see in a variety of contexts around a network? I think I’d rather just free tag “how we met”, and not limit the tags to one per person, and have a lookahead feature to consolidate the tags.

An SNS caste system?

danah boyd has written an interesting and controversial essay documenting an observation she has made in recent months that there seems to be a socioeconomic/cultural division between young people using MySpace and Facebook. Privileged kids are gravitating to Facebook; lower-income and otherwise marginalized kids are staying on MySpace. There are a lot of very serious concerns about increasing inequality and decreased social mobility in the US. And if I was looking for domains to worry about it, Facebook and MySpace would be somewhere near dead last.
Like other folks who have commented on danah’s essay, I would be watching out for change. The demographics of Facebook changed rapidly when they opened it up. The population is likely to change further with new applications. Maybe developers will add apps to Facebook that have more media and decoration features, so kids who want music and more pictures will be able to have those things on Facebook. Without more research, it’s hard to say how much of the relative preferences have to do with overall visual style, vs. features, vs. preferential attachment. Not to mention, sns’s are the subject of fashion, like physical clubs. What is considered “cool” will change in different social groups, too.
I don’t see an increased concern about the creation of an SNS-based caste system. People group themselves, that is nothing new. A person will go where their friends and perceived peers are. We’re talking about MySpace vs. Facebook, so digital divide access issues are factored out. Free social network services have much less built-in stratification than: selective colleges; the ability to pay for higher education or private education; racial profiling in shopping areas and on the street; clothing; transportation; neighborhood safety… any number of factors in the real world that differentiate strongly by income inequality, and are much higher, more persistent, more tightly closed barriers than social groupings on Myspace or Facebook.
One of the reasons that the article was controversial was that danah wrote about her anecdotal observations before going and getting quantitative data. I think it’s fine to blog prepublished, unfinished and informal things. I would very much look forward to danah’s cut of the analysis based on data. Once source might be the Pew data set which has socioeconomic information. The Pew study doesn’t have the psychographic categories that danah is talking about, but they do have household income, education level of parents, race and ethnicity, and age, and might be a place to seek to validate some of the hypothesis.

Delamination and the antitrust

David Weinberg has a fine manifesto up on Delamination, the idea that in order to have a free and competitive internet, we need to split access from services. Which is good right and true, and darn hard to do with the government as wholly owned subsidiary of the oligopoly. A good number of the intractable problems in US society come from way too much market power. The problem with Net Neutrality is like the problem with the Farm Bill — a handful of companies own the market and buy the law, and it’s pain in the rear to buy back. Delamination on its own is like saving the whales, a good but atomized idea that’s not big enough to sustain. We need to rebuild the trust-busting ideal of the good old Progressives.

Advertising your way out of a problem

Michael Arrington over at TechCrunch criticizes the Google blogger’s use of Sicko to pitch ads for the healthcare industry. Why is this a bad idea? In his post, Arrington says it’s because the topic is controversial, “Millions of Americans have a serious problem with the way health care is handled in this country, and such a polarized topic is hardly one in which a company like Google wants to take a stand. And if they did take a stand, it would be with Moore.” In a comment further down in the thread, he goes further, alleging that the move is unwise because it will “step on certain toes” in the Bay Area. Arrington’s implication is that as a company gets bigger, its bloggers need to refrain from controversy and toe the line with respect to politically correct conventional wisdom.
Ross Mayfield is closer on with his critique of the blogger’s statement that Google advertising is a “democratic” way of spreading the word about the good side of your industry. Advertising isn’t democratic, first of all because it costs money, and second because advertising messages are one way and don’t allow readers to talk back.
Building on Ross’ point, what’s worst about Lauren Turner’s post — from Google’s perspective — isn’t that it expresses an opinion about a controversial topic (the health care industry really isn’t that bad), or that it overestimates the democracy of online advertising. It’s that advertising is presented as the way out of a PR dilemma that caused at least in part by real problems.
The classic lesson of contemporary PR — from the Exxon Valdez to the Tylenol poisoning to John Mackey of Whole Foods taking on Michael Pollan’s critique of “industrial organic” — is that when there’s bad press that has some merit, you should honestly take on the critics, and acknowledge the problems, and make changes. You can’t just whitewash your way out of a scandal.
Given the number of uninsured people in the US, the statistics about infant mortality and lifespan and healthcare cost, there’s clearly a problem. that is not going to be fixed by pictures of smiling grandmas and cute babies. You can agree with Michael Moore’s solution, or like his filmmaking style, or neither. (Disclosure: I haven’t seen the movie because Moore’s style often bugs me, but I probably agree with his conclusion). Regardless, the US healthcare system has problems and it can’t just advertise its way out.
As a provider of advertising services, Google is ill-advised to market their services as a way to escape a well-deserved bad reputation.